1. Data Entry: Your primary task is to enter relevant case details into the center’s database accurately and efficiently. This involves transcribing information from missing persons reports, witness statements, and other sources into the system. Attention to detail is essential to maintain the integrity and reliability of the data. You will gather this data via OSINT (Open source investigations) techniques, such as online searches.
2. Case Documentation: You are responsible for creating comprehensive case files for each missing person. This includes organizing and filing physical and digital documents such as photographs, personal information, medical records, and any other pertinent information related to the case that you can add to the profile as you construct it.
3. Information Verification: Based on what you provide, our executive staff will verify the accuracy and completeness of the information provided in missing persons reports. This may involve contacting law enforcement agencies, families, or witnesses to gather additional details or clarify any discrepancies. Ensuring data integrity is crucial for effective investigations.
4. Liaising with Team Members: You collaborate closely with other team members, and our investigators, to ensure a smooth flow of information. You may be required to communicate updates, share relevant documents, and coordinate efforts to expedite the search and investigation process.
5. Maintaining Confidentiality: Due to the sensitive nature of the information you handle, maintaining strict confidentiality and adhering to privacy protocols is of utmost importance. Safeguarding the privacy and security of the missing persons and their families is a key aspect of your role.
6. Research and Support: As part of the Case Entry Team, you may be responsible for conducting initial research to gather background information on missing individuals. This may involve using various resources, such as online databases, social media platforms, and public records, to gather relevant data that could aid in the investigation.
7. Record Keeping: You are responsible for maintaining accurate and up-to-date records of all cases, including any updates or developments. This includes documenting any communication with involved parties, updating case statuses, and ensuring that all case files are organized and easily accessible. All of which you can do from your member dashboard.
8. Collaborating with External Agencies: In certain cases, you may need to collaborate with external organizations, such as NGOs, social services, or international agencies, to gather additional information or coordinate efforts. Effective communication and teamwork are essential when working with these entities. In most cases, you will not be required to contact outside agencies, but in some situations administrators may call on you to handle the communication in limited circumstances.
9. Training and Development: As a Case Entry Team member, you should stay updated on best practices, procedures, and new technologies relevant to missing persons cases. This may involve attending training sessions or workshops to enhance your skills and knowledge in areas such as data management, case documentation, and privacy regulations. We will also be part of your on-going development as a case entry team member.
In summary, as a Case Entry Team member at the Missing Persons Center, your duties revolve around accurate data entry, comprehensive case documentation, information verification, collaboration with team members, maintaining confidentiality, conducting research, record keeping, and ongoing training and development. Your efforts contribute to the overall efficiency and effectiveness of the search and investigation process, with the ultimate goal of locating and reuniting missing individuals with their loved ones.